Cancellation Policy

Early Cancellation.  

You may choose to cancel your subscription early at your convenience provided that, we will not provide any refunds of prepaid fees or unused Subscription Fees, and you will promptly pay all unpaid fees due through the end of the Subscription Term. See the 'Notice of Non-Renewal' section for information on how to cancel your subscription.


Payment Information.

You will keep your business information up to date, including your company name, address, and primary contact. You will also keep your Authorized Payment Method and billing information up to date for the payment of incurred and recurring fees.


Manage your Billing. 

Billing updates can be made on your Billing Page through the Auvenir Admin Portal. You authorize Auvenir to continue to charge your Authorized Payment Method for applicable fees during your Subscription Term and until any and all outstanding Fees have been paid in full. All payment obligations are non-cancelable and all amounts paid are non-refundable.  All fees are due and payable in advance throughout the Subscription Term. If you are a Auvenir Partner that purchases on behalf of a client, you agree to guarantee payment of all fees.